Refund policy

Returns, Replacement & Refund Policy

At TinyObjects.in, every product is carefully designed, 3D printed, and packed with care. Since many of our products are made-to-order, customized, or printed on demand, we follow a limited return, replacement, and refund policy as outlined below.

Return Period

Return or replacement requests must be initiated within 3 days (72 hours) from the date of delivery.

Requests raised after this window will not be eligible for return, replacement, or refund.

Eligibility for Returns

A return request will be considered only if all the following conditions are met:

  • The request is raised within 3 days of delivery.

  • The product is unused and in its original condition.

  • The product is returned with original packaging, tags, accessories, and invoice/order details.

  • The product is not customized or personalized, unless it is damaged, defective, or incorrect.

Please note:

  • Products returned due to personal preference, change of mind, size expectation, color preference, or design dislike will incur a ₹100 reverse shipping charge, borne by the customer.

  • Alternatively, customers may self-ship the product to our warehouse at their own cost.

  • Customized, personalized, or made-to-order 3D printed products are not eligible for return unless they are damaged, defective, incorrect, or incomplete.

  • Minor layer lines, print textures, small surface variations, and slight color differences are normal in 3D printing and will not be considered defects.

  • Products purchased from third-party marketplaces will follow the respective platform’s return policy.

Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective, missing items, or incorrect, please contact us within 3 days of delivery.

Mandatory Requirements

Please share:

  • A clear unboxing video showing:

    • The original sealed package

    • The product condition upon opening

  • Supporting photos, if required

  • Order ID or invoice details

Requests without an unboxing video may not be accepted, as this helps us investigate and resolve issues fairly.

Once verified:

  • TinyObjects.in will bear the reverse shipping cost.

  • You will be offered a replacement or refund, as applicable.

Replacement Policy

Replacements are available only for damaged, defective, incorrect, or incomplete products.

Replacement requests must be raised within 3 days of delivery.

Once approved:

  • We will arrange a pickup or request you to ship the item back.

  • After quality verification at our warehouse, the replacement will be dispatched.

Cancellation Policy

Orders can be cancelled only before the printing or dispatch process has started.

Once the product has entered production, cancellation may not be possible, especially for customized or made-to-order items.

If a prepaid order is refused at delivery and returned to us, a ₹100 logistics and handling deduction will apply.

Refund Policy

Refund After Return

Refunds are initiated once the returned product passes quality checks at our warehouse.

  • Prepaid orders: Refunded to the original payment method.

  • COD orders: Bank details will be requested.

Refunds may take 4–7 working days to reflect, depending on the bank or payment provider.

Refund After Cancellation

Refund will be initiated once cancellation is confirmed.

Processing time: 4–7 working days.

Late or Missing Refunds

If you haven’t received your refund after 7 working days:

  • Please check with your bank or payment provider.

  • If the issue persists, contact us at support@tinyobjects.in.

Contact Us

For any questions regarding returns, replacements, or refunds, please reach out to us at:

📧 support@tinyobjects.in

We’re always here to make sure your TinyObjects.in experience is smooth, creative, and reliable.